Terms & Conditions

Please read these terms and conditions carefully before using our education consultancy services.

Last updated: December 16, 2025

1. Acceptance of Terms

By accessing and using MyCreer Education Consultancy's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

MyCreer Education Consultancy provides comprehensive study abroad guidance services including:

  • Personalized career and course counseling
  • University selection and application assistance
  • Visa application support and documentation
  • Scholarship and financial aid guidance
  • Test preparation (IELTS, TOEFL, GRE, GMAT)
  • Accommodation and pre-departure support

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information about your academic background and goals
  • Submit genuine documents and qualifications for verification
  • Respect intellectual property rights and academic integrity
  • Use our services only for lawful educational purposes
  • Not provide false information or engage in fraudulent activities
  • Maintain the confidentiality of your account credentials

4. Intellectual Property Rights

Your Information

You retain all rights to your personal information and documents. By sharing information with us, you grant MyCreer Education Consultancy a limited license to use, process, and store your information solely for the purpose of providing our education consultancy services.

Our Services

MyCreer Education Consultancy retains all rights to the counseling methodologies, proprietary tools, and educational content used in our services. The guidance and recommendations provided are for your personal use in pursuing educational opportunities.

5. Payment Terms

Payment terms for our services:

  • Pricing: All prices are quoted in Indian Rupees (INR), inclusive of all taxes
  • Payment Methods: We accept credit cards, debit cards, UPI, net banking, and other secure payment methods
  • Payment Timing: Payment is required as per the service package selected
  • Taxes: All prices include applicable taxes
  • Currency: International clients may be subject to currency conversion fees
  • Refunds: Please refer to our Refund Policy for detailed refund terms

6. Service Timeline and Delivery

We strive to provide comprehensive education consultancy services within agreed timeframes:

  • Initial Consultation: Within 24 hours of booking
  • Profile Assessment: 2-3 business days from document submission
  • University Shortlisting: 3-5 business days after assessment
  • Application Support: Ongoing support throughout application process
  • Visa Guidance: As per visa timelines and requirements
  • Quality Guarantee: We guarantee professional service delivery

7. Application Guidelines

To ensure successful university applications, please adhere to these guidelines:

  • Documents: Submit clear, legible copies of all academic certificates and transcripts
  • Information Accuracy: Provide genuine and accurate personal and academic information
  • Language: Applications primarily in English with translation support available
  • Eligibility: Ensure you meet the basic eligibility criteria for chosen programs
  • Prohibited Activities: No fraudulent documents or misrepresentation of qualifications
  • Timeline: Submit documents within agreed deadlines for timely processing

8. Limitation of Liability

MyCreer Education Consultancy shall not be liable for:

  • Indirect, incidental, or consequential damages
  • University admission decisions or visa outcomes
  • Third-party claims or disputes with educational institutions
  • Delays caused by immigration authorities or universities
  • Issues arising from inaccurate information provided by the user
  • Changes in immigration policies or university requirements

9. Termination

Either party may terminate this agreement with written notice. Upon termination:

  • All completed counseling services will be delivered to the client
  • Refunds will be processed according to our Refund Policy
  • Client remains responsible for all fees incurred up to termination date
  • Both parties agree to maintain confidentiality of personal and academic information

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email

mycreeredu@gmail.com

Phone

+91 9845 298 180

Address

MyCreer Education Consultancy
Kolkata, India

Business Hours

Mon-Sat: 9AM-7PM IST